ABOUT WINNER’S EDGE
Play like a star with Winner’s Edge, Alberta’s casino rewards program. Winner’s Edge gives an exclusive experience. Enjoy personalized rewards, members-only contests and so much more. Ready to play? We are!
Becoming a Winner’s Edge member adds an exciting extra layer of fun to the casino experience. It’s available in all Alberta casinos and offers loads of exclusive perks.
It just takes a few minutes to become a Winner’s Edge member! You can enroll in one of three ways:
1 - At a Winner’s Edge kiosk:
1. Click JOIN NOW and accept the program’s terms and conditions
2. Scan your Alberta Operator’s License or Alberta Identification Card
3. Create a PIN for your Winner’s Edge card
4. Visit Guest Services where a representative will ask to see your ID and provide you with your new member card. Just like that, you will officially become a Winner’s Edge member!
2 - At Guest Services:
At Guest Services:
1. Show your ID
2. Accept the program’s terms and conditions, and create your PIN
3. A Guest Services representative will enter your information into the system and provide you with your new member card. You’ll then become our newest Winner’s Edge member!
3 – Enroll Online
1. Visit WinnersEdge.ca and select JOIN TODAY
2. From the dropdown menu, select NEW MEMBER
3. Follow the steps to create your online account
4. Visit an Alberta casino and show your ID to Guest Services to pick up your Winner’s Edge card
Acceptable forms of valid Government issued photo ID are as follows:
NOTE: The Winner’s Edge kiosks only accept Alberta Operator’s Licenses and Alberta Identification Cards. For other IDs, please visit Guest Services.
As long as you’re over the legal gambling age in Alberta, which is 18 years old, you’re welcome to become a member of Winner’s Edge.
To begin a session, insert your card in the slot machine or electronic table game reader as shown. You will automatically accumulate points for every dollar wagered, plus bonus points on special promotions. Don’t forget to remove your card when you cash out or leave the machine.
You can also use your card to access the Winner’s Edge kiosk, or show it to your server when dining to receive a discount on select menu items.
Your Winner’s Edge card cannot be shared with your partner, friends and/or family members. The great news is that it’s so easy for them to become members themselves! Everyone who is 18 or older with a valid ID can sign up for their own membership. Once enrolled, they can also enjoy the perks of Winner’s Edge.
Winner’s Edge is available on physical slot machines and electronic table games at participating Alberta casinos. Check back at WinnersEdge.ca to learn about program updates and exciting developments.
Yes, you will need to show your photo ID at Guest Services in order to receive your card.
To help support a player’s decision to enroll as Self-Excluded, they are not eligible to participate in Winner’s Edge. Learn more about Self-Exclusion or visit our GameSense booth in any Alberta casino.
Yes, you can enjoy the perks that each program offers. Because they are two separate programs, the offers and benefits of each program also remain separate and cannot be combined.
An email address is required for registration when enrolling online, or when creating your online account for verification. If you don’t have an email address, you can enroll at a participating casino by visiting Guest Services or a Winner’s Edge kiosk.
To help protect your security, your password must be at least 8 characters including:
This is a unique number that is sent to your email inbox during registration, which provides additional security by ensuring the email address associated with your account is verified by you.
Please ensure that the email address you entered is correct and select the RESEND CODE button. A new verification code will be sent to your email inbox immediately.
Please note that the verification code may have been received in your “Junk” folder depending on your email settings. If you are still having trouble after re-sending the verification code, please call us at 1-833-WIN-EDGE (1-833-946-3343).
Your address is used to verify your identity when you pick up your card at the casino. A Guest Services representative will ask you for your name and address, along with your photo ID to verify your registration before they print your member card.
In addition, we will mail our latest special offers to your home address and/or email inbox – so don’t miss out!
If you forget your card at home during your next casino visit, you can still earn points. At the slot machine or electronic table game, simply enter the primary phone number associated with your account and your PIN to start earning points!
It’s the phone number you provided when enrolling. If you didn’t provide a primary phone number during enrollment, you will need to link your card using your account number.
You can access your information through your Online Account or at a Winner’s Edge kiosk at Alberta Casinos. Your account information includes:
Winner’s Edge mail and email updates are the best way to keep up to date on the fantastic offers available to you. You can update your communication preferences at any time:
Please allow 30 days for your communication preferences to be updated.
We’ll be happy to print a new card for you. Please visit Guest Services at a participating Alberta casino, present your photo ID, and a representative will issue you a new card.
Did you know you can also access your Winner’s Edge account on a slot machine or electronic table game without your card?
Since Winner’s Edge is a province-wide loyalty program, members cannot store their cards at any one casino. If you’d prefer, you can always log in to your account on a slot machine or electronic table game using our cardless login feature.
We’re here to help! Please call us at 1-833-WIN-EDGE (1-833-946-3343). You will be asked to provide details associated with your account for verification.
To protect your privacy, we require verification of your identity before updating your name. To update, please visit any Alberta casino and present your photo ID with your updated name, and a casino representative can help.
The online account takes more time to update your points balance. Please allow 24 hours for your points to be updated on your online account.
A PIN, or personal identification number, is a series of 4-digits that you use to verify the use of your card.
While you’re enrolling at the Winner’s Edge kiosk or Guest Services, we’ll verify your government-issued photo ID, then you’ll be asked to create your 4-digit PIN.
Please follow these guidelines to help ensure that your PIN is secure:
Finally, please always remember to keep your PIN private and not share with anyone
Your PIN is important for two reasons:
Changing or updating your PIN can be done in one of three ways:
You’ll be awarded points with every dollar wagered on all slot machines and electronic table games. So, there are endless opportunities to earn points! You’ll also have opportunities to earn bonus points from special promotions throughout the year.
Please note that points cannot be earned while wagering with free play.
We’re here to help! To check your account balance:
Your points are updated every 15 minutes on the slot machine or ETG. To see your current point balance immediately:
If you are still not seeing your current balance, please call us at 1-833-WIN-EDGE (1-833-946-3343)
Points cannot be earned or redeemed on VLTs or table games.
Earning points on slots and electronic table games differs depending on the game.
Yes. To earn points for play, you will need to keep your card in any time you are playing so you can earn your points.
The iView is a display screen on the slot machine and electronic table game, either on the main screen or just below it. When you insert your card to earn points for play and special promotions, the iView will display information on your promotions and points, and it allows you to redeem your points for free play.
Not to worry! The iView has no effect on your play; it just displays your Winner’s Edge point balance, helps you to stay in the know about special offers, GameSense information and alerts, and redeem points for free play. You can also minimize the iView during your play with your card inserted.
Once you insert your Winner’s Edge card, you can:
As a member of Winner’s Edge you can choose to minimize the iView whenever you want (for example, while you play). You can also select the full screen mode at your convenience to make sure you don’t miss out on Winner’s Edge bonus games and more!
Winner’s Edge points can be redeemed for free play on all slot machines and ETGs (excluding Catapult King, Lucky Words, Deal or No Deal, Brew Caps, High Orbit, Match 3volution).
It’s is as easy as 1-2-3!
Please note that points earning and redemption is excluded from specifically marked games. Subject to change without notice.
The minimum redemption amount is 1,000 points which is $1 in free play.
The limit is 100,000 points per transfer, which is equal to $100 in free play.
The maximum amount of points that you can redeem in one day is 1,000,000 points, which is equal to $1,000 in free play.
You can redeem your points directly at the slot machine or electronic table games for free play. However, you cannot redeem your points for cash or slot tickets. Any unused points will return to your point balance on your Winner’s Edge card. You may also choose to redeem your points at a Winner’s Edge kiosk for extra entries into member-exclusive contests!
Unused points in your account from regular play will expire 365 days from the day they were earned. Bonus points earned from special offers will have varied expiry dates. To verify your point balance and expiration dates, go to your Online Account.
visit a Winner’s Edge kiosk at any Alberta casino. Simply insert your Winner’s Edge card, enter your PIN, and then select the My Account button.
Check out the exciting contests for Winner’s Edge members. They’re a great way to redeem unused points for extra contest entries.
Free play is earned in the form of points. Every time you use your Winner’s Edge card for regular play, you will earn points towards free play. Plus, you can earn bonus points through Winner’s Edge special offers to earn even more points faster!
One of the perks about the Winner’s Edge program is that as a member you receive personalized rewards, based on specific criteria, including your play. This is why someone you know may have received an offer that you did not.
Keep an eye out for special offers sent to your mailing address monthly. You can also access offers online, at any Winner’s Edge kiosk, or at Guest Services at any Alberta casino.
Winners Edge offers exciting monthly contests for exciting prizes and cash giveaways, in addition to points for play and special promotions, and discounts on select menu items. However, Winner’s Edge points cannot be used to comp rooms, tickets or amenities at Alberta casinos.
As a Winner’s Edge member, you’ll receive a 10% discount on select food and beverage items as advertised at any Alberta casino (excluding alcoholic beverages). Just show your Winner’s Edge card before ordering to confirm which items are eligible for the discount.
The discount is only available to Winner’s Edge members. So, encourage your friends and family members to enroll today. All it takes is a quick visit to Guest Services and within minutes everyone in your party can enjoy the perks of being a Winner’s Edge member, including the 10% food and beverage discount on select menu items!
There are several ways to enter our monthly contests:
For full contest details please view the rules and regulations for each contest located online or at any Alberta casino.
Please visit WinnersEdge.ca/Contests to learn more about this month’s contests, upcoming contests, and the winners from our recent contests.
Great news! As soon as you redeem points to purchase contest ballots or earn them through play or promotions, you are automatically entered into that month's contest.
At AGLC, we know your privacy matters to you; earning and maintaining your trust matters to us. Protecting our members’ personal data is our highest priority. Our system deploys the latest security measures to keep our member information safe and private, including encryption, file integrity monitoring and auditing.
At AGLC, we respect our member’s privacy and value your trust. AGLC will only use members' information to provide them with relevant offers to enrich their gaming expreience.
Proceeds from provincial gaming activities in Alberta go directly back into the Government of Alberta’s General Revenue Fund where it is used to support programs and services Albertans rely on every day. Visit our Better Futures page to learn more about who benefits from gaming proceeds in Alberta.
Proceeds from provincial gaming activities in Alberta go directly back into the Government of Alberta’s General Revenue Fund. There, it is used to support programs and services Albertans rely on every day.Visit Better Futures to learn more
Questions? Comments? We’d love to hear from you. Get in touch and let us know how we can help! If you’re struggling with a gambling addiction, find someone to talk to 24/7.
Participation in Winner’s Edge must be in accordance with the Winner’s Edge Program Terms. Members enrolled in Self-Exclusion are not eligible. Must be 18 years or older to enter a gaming facility in Alberta. Subject to change without notice. AGLC reserves all rights. 1Bonus points must be redeemed within 60 days after first card-in and are exclusive to eligible members when using their member card. Prizes are random. Cannot be combined with other special offers. 2Point earning and redemption is excluded from specially marked games. Subject to change without notice.